Settings

Manage your personal profile, preferences and system configuration

Company Code

COMP-001

This is your company code. Share it with technicians so they can join your company in the Fixify Technician App.

Commission Rate %

This is the percentage deducted from each completed service on the platform.

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Personal Profile

Company Name *

Appears on invoices, receipts, and technician apps.

Business Email *

Used for official communication and billing.

Phone Number *

Business Owner *

Legal Name

Trade License Number

Company Logo (Optional)

Click to upload or drag and drop

JPG, PNG, WEBP (Max 5MB)

Company Cover (Optional)

Click to upload or drag and drop

JPG, PNG, WEBP (Max 5MB)

Location

Country *

City *

Address

Latitude

Longitude

Service Radius (km)

Interactive Map: You can update your location by:

Dragging the marker to a new position
Clicking anywhere on the map
Searching for an address in the address field above

The coordinates and address will update automatically.

Documents

No documents uploaded yet

Upload Documents

Trade License *

Click to upload or drag and drop

PDF, JPG, PNG (Max 10MB)

Owner ID *

Click to upload or drag and drop

PDF, JPG, PNG (Max 10MB)

Insurance (Optional)

Click to upload or drag and drop

PDF, JPG, PNG (Max 10MB)

KPI Thresholds (Fixify Recommended)

These benchmarks are used to evaluate your performance across the platform.

Order Completion Rate ≥ 85%

Percentage of orders successfully completed.

Cancellation Rate ≤ 15%

Orders cancelled by company or technician.

Avg. Order Time ≤ 60 min

Average time to complete orders (minutes).

Reassignment Rate ≤ 10%

Percentage of orders reassigned.

Failed Assignments Rate ≤ 5%

Percentage of failed technician assignments.

Repeat Customers ≥ 40%

Percentage of returning customers.

Customer Rating ≥ 4.5 /5

Average customer rating.

Complaints Rate ≤ 5%

Percentage of complaints.

Refunds Rate ≤ 5%

Percentage of refunded orders.

Acceptance Rate (Technicians) ≥ 80%

Percentage of orders accepted by technicians.

Average Rating (Technicians) ≥ 4.5 /5

Minimum average rating for technicians.

Late Arrival Rate (Technicians) ≤ 10%

Percentage of late arrivals (lower is better).

Company Working Hours

Define company availability for each working day.

Available

Company Dashboard(Fixify Services Company)

Settings

Personal Profile

Location

Documents

Upload Documents

Wallet & Payout Settings

Notifications

KPI Thresholds (Fixify Recommended)

Security

Company Working Hours

Company Services